The TAG Vision
The Trotman Auto Group (or TAG for short) is led by the vision to lead the industry by creating a vibrant culture, an engaged team and an exceptional employment experience.
These are not just words on a page or some lofty goal that we aspire to achieve. This vision is the guiding principle that we all work towards each day in all of our new and used car dealerships. It’s what holds us accountable and allows our team to act decisively and with confidence in delivering a world-class automotive experience throughout British Columbia.
Drive Home Happy Guarantee
We are committed to ensure your vehicle’s issues are resolved before you walk out the door. If you are not completely satisfied with your experience we will pick up your vehicle, fix the problem and return your vehicle to you anywhere in British Columbia. Oh, and the next oil change is on us.
Express Purchase Experience
We believe that customers should be given all the information they need to make an informed purchase decision without spending hours at the dealership. That’s why we offer the Express Purchase Process at all of our TAG dealerships. From complementary Trade-In Appraisals to quick and easy Pre-Approval Services, find out how fun buying your next car can be.
24/7 Customer Service
We know your time is valuable and we want to get you the answers you need, fast. Have a question for us? Call, email or chat with us online 24 hours a day, 7 days a week. Our team is trained to help you without any long waits or confusing process.
Our innovative TAG Customs team deliver unrivalled custom vehicles that are truly one-of-a-kind. If you can dream it, our team can build it! TAG Customs offers everything from accessories to fully customized vehicle options.
In order to coach and mentor our team, we’ve created TAG University as a leadership & training program. Reviewing everything from culture to the TAG Approach, our team learns step-by-step how to deliver an exceptional client experience.
We support numerous community initiatives in all the communities we operate in, from sponsorship of youth sports teams to local hospitals and much more. We are a proud supporter and fundraiser for the Langley Memorial Hospital Foundation where our whole team participates in Jeans Day once a month with all proceeds going to LMHF. We are inspired to getting involved and investing our time, resources and funds to help build the communities in which we are a part of.